Alice Axolotl Jellycat Factory Outlet

Prompt Shipping and professional packaging

We offer a broad range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are highly educated to pack your items exactly according to the specifications we offer. Your items will go through an extensive inspection and be safely packaged prior to being shipped. We ship to thousands clients every day in a variety of countries. This shows our commitment to be the largest online retailer on the planet. The warehouses are located in Europe as much as they are in USA.

Note: Orders that contain multiple items will have a different processing period for each item.

We will carefully examine all products before they are shipped. The majority of orders will be delivered within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

The inventory is always changing, and not fully managed by us because of the involvement of multiple parties including the factory and our warehouse. This means that the actual stock could alter at any time. Please understand it may happen that your order may be out of stock after the order has been placed.

Our policy is valid for 30 days. If it's been more 30 days since the date you bought the item We're sorry to say that we can't offer you a full refund or exchange.

The item must not be used, and it must be in its original condition. The item must be returned in the original packaging.